Timeliq — Privacy Policy

Last updated: November 2025

This Privacy Policy explains how Execord LLC (“Timeliq”, “we”, “our”, “us”) collects, uses, stores, and protects personal information when you use our website, dashboard, and messaging-based automation tools.

By using Timeliq, you agree to this Privacy Policy.

If you are located in the EEA, UK, or Switzerland, this Policy also explains your rights under GDPR.

1. Data Controller

Execord LLC

United States

📧 help@timeliq.io

2. Information We Collect

2.1 Personal Information

• Name

• Email address

• Phone number

• Account settings

• Subscription details

We do not store payment card numbers.

2.2 Messaging & Automation Data

Processed only to operate the Service:

• Messages sent or received

• Audio messages (for transcription or replies)

• Files or documents you upload

• Contact names and metadata

• Message timestamps

We do not access unrelated messages and we do not store message history unless you upload it or explicitly enable retention features.

2.3 Technical Data

Collected automatically:

• IP address

• Browser/device type

• Pages visited

• Session actions

• Error logs

• Fraud/abuse signals

2.4 Cookies

Used for:

• Session management

• Analytics

• Security

• Preferences

3. Legal Bases for Processing (GDPR)

• Contractual necessity

• Legitimate interests

• Consent

• Legal obligations

4. How We Use Your Data

• Provide and operate Timeliq

• Process automated messaging

• Generate AI-based responses or audio

• Improve performance & security

• Handle billing

• Provide support

• Enforce platform rules

• Comply with law

We never use your data to train public AI models.

5. Security

We implement reasonable administrative, technical, and organizational measures such as:

• Secure transmission (HTTPS/TLS)

• Access controls

• Segmented infrastructure

• Monitoring for abnormal activity

• Backups for continuity

Some data may not be encrypted at rest depending on your plan and underlying infrastructure.

We do not offer end-to-end or zero-knowledge encryption.

No online system can be 100% secure.

6. Sharing Your Data

We may share limited data with providers necessary to operate Timeliq:

• Messaging & connectivity services

• Hosting & storage providers

• AI processing tools

• Voice/audio processing services

• Payment processors

• Analytics & monitoring tools

We do not sell or rent your personal information.

7. International Transfers

Your data may be transferred to the United States.

We apply safeguards such as contractual protections and technical/organizational measures.

8. Your Rights (GDPR)

You may:

• Access your data

• Correct inaccurate data

• Request deletion

• Restrict processing

• Object to processing

• Withdraw consent

• Request data portability

• File complaints with your Data Protection Authority

Request exercise: help@timeliq.io

9. Data Retention

We keep data only as long as necessary for:

• Service delivery

• Legal compliance

• Dispute resolution

• System integrity

You may request deletion.

10. Children’s Privacy

Not intended for individuals under 13.

11. Automated Decision-Making & AI

Timeliq uses AI to:

• Generate messages

• Summaries

• Voice output

• Automate replies

Users must review AI-generated content.

Automation can be disabled anytime.

12. Third-Party Links

We are not responsible for external websites.

13. Changes

We may update this Policy.

Updates will appear with a new “Last updated” date.

14. Contact

📧 help@timeliq.io

Execord LLC — United States